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Anonymous User
Not applicable

Set up

Hi there 

 

I’ve set up my now tv smart box but there isn’t any app’s loaded on it & the store isn’t working . What is the best way to access the store & get apps on the smart box .I can watch the free passes on my phone but don’t want that . So my free passes are running out & I’m not watching them. 

 

Thanks in in advance for any advice 

1 Solution
RoyB
Legend

This is what a powered-on, fully set up, NowTV Stick looks like. (Or would do if this Community software didn’t insist on rotating the picture 90 degrees). I daresay the Smart Box might look a little different, but not a lot, I would have thought.

 

‘Set up’ means that I have made the network connection to my WiFi, and signed in to NowTV.

 

Can you post a screenshot of what you see from yours?

 

It’s possible that it is faulty, as I assume you have never seen it working, but it may just be that the setup is incomplete.

 

Your screenshot may reveal which.

04052928-DBD7-4D4F-92BD-F22575C721F2.jpeg

 

 

 

 

 

 

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.

View solution in original post

1 Reply
RoyB
Legend

This is what a powered-on, fully set up, NowTV Stick looks like. (Or would do if this Community software didn’t insist on rotating the picture 90 degrees). I daresay the Smart Box might look a little different, but not a lot, I would have thought.

 

‘Set up’ means that I have made the network connection to my WiFi, and signed in to NowTV.

 

Can you post a screenshot of what you see from yours?

 

It’s possible that it is faulty, as I assume you have never seen it working, but it may just be that the setup is incomplete.

 

Your screenshot may reveal which.

04052928-DBD7-4D4F-92BD-F22575C721F2.jpeg

 

 

 

 

 

 

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.