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Anonymous User
Not applicable

‎03-09-2022 22:51

Reset my box when I enter code it won’t work

Hi all I’ve had to do a factory reset on my box , I’ve managed to connect the Wi-Fi but when I’m asked to enter the code on now tv.com/tv it won’t accept the code keeps saying sorry there’s been a problem please try again. I’ve tried on both phone and iPad still not working any help or tips would be greatly appreciated 

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3 REPLIES 3
schnapps
Legend 5
Legend 5

‎03-09-2022 22:55

Hi @Anonymous User 

Is there anything in this similar linked thread below that can point you in the right direction.

https://community.nowtv.com/t5/NOW-Stick/Now-stick/m-p/586809 

Anonymous User
Not applicable

‎03-09-2022 23:12

Thanks I’m gonna leave it overnight and try again 

schnapps
Legend 5
Legend 5

‎03-09-2022 23:18

Hi @Anonymous User 

If no luck tomorrow morning, then get in touch with NOW live chat to see if they can figure out what's going wrong when applying the six digit code showing on your television screen with the NOW box.

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