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Circle239
Advocate
‎18-11-2021 7:53

Remote control

Need to order a new smart nowtv remote the online store is temporarily closed the chat room is unavailable. Where can I get a nowtv remote. 

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2 Replies
schnapps
Legend 5
Legend 5
‎18-11-2021 9:37

Hi @Circle239

 

Trying to source an original NOW smart voice remote from NOW directly is near impossible where they never have stock and apparently from what I have been told Sky Accessories Store doesn't offer them anymore (even though they are still advertised on ther store website).

 

Here's another recent thread where a customer is struggling to find a replacement NOW smart voice remote. 

 

https://community.nowtv.com/t5/NOW-Stick/NOW-stick-replacing-remote/m-p/568373 

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schnapps
Legend 5
Legend 5
‎18-11-2021 9:44

In response to schnapps

Hi @Circle239

 

See if live chat opens from this linked page below by clicking on the green chat online button.

 

https://help.nowtv.com/article/how-to-submit-a-complaint

 

Should live chat not open, then try again with a different Internet browser or another device with an Internet browser on it. 

 

You never know they may have some recent stock. 

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