Pause; Continue watching; Fast-forward - Jumps back to point it was paused

[Anonymous User]

We have a problem watching "live" ITV (not sure about other channels at the moment).

For the last day or so, if we have a programme paused; continue watching; and then attempt to fast forward, the programme jumps back to the point we originally paused.

I've tried software upgrade; resetting; and factory reset but it is still happening

[Karl-F]

Hi All, 

We've posted an update about this issue which can be found in this thread here.

Again, we're sorry for any inconvenience this issue has caused. 

Thanks,

Karl