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Anonymous User
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Nowtv smart box dropping connection

My nowtv smart box constantly drops connection for a split second and kicks me out of what I'm watching be it on demand or live tv. This only happens with nowtv channels. My smart box is hard wired into the back of my router. My router does not drop connection. I'm with BT for my broadband on an 80/20 line and using a netgear nighthawk router (this also happens with the BT home hub 6) I have logged into the router and there have been no drops in connection. I have also checked for updates and reset the smart box and it still happens. Any guidance would be greatly appreciated as it's making the box unusable 

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Anonymous User
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This is happening for me as well! Any solution would be apprecieted