21-01-2018 21:56
23-01-2018 24:34 - edited 23-01-2018 24:36
I have exactly the same problem if I use pause as soon as adverts come on it resets back to 30 mins previously. It only happens when I am using the pause facility
I have 2 boxes so swapped them over and have same problem on both of them 😞
23-01-2018 13:08
I have been getting the same issue. It is a real pain as you are watching the same over again
23-01-2018 13:37
Hi @Anonymous User
The NowTV Team are currently investigating this issue on the smart box, further information here.
https://community.nowtv.com/t5/NOW-TV-Smart-Box/Now-tv-box-keeps-skipping-back/m-p/454686#M4747
16-02-2018 17:39
Just to "bump" all the messages relating to the skipping issue to the top of the board...
21-02-2018 16:01
Hi All,
We've posted an update about this issue which can be found in this thread here.
Again, we're sorry for any inconvenience this issue has caused.
Thanks,
Karl