Showing results for 
Search instead for 
Did you mean: 

Now tv box not turning on

My now tv box has all of a sudden stopped turning on?? It's plugged in but nothing is happening. I've been looking to order a new one but the support side of there site is bloody awful. Very poor. Any help 

1 Reply
Legend 5
Legend 5

Hi @Paulharr 


Any light on the front of the NOW Box, where i am guessing you have tried reconnecting all the cables again ?


If you are using the NOW Smart Freeview box or 4K Smart box then maybe flip over the box and hold in the small reset button for around 15 to 20 seconds.


Unfortunately NOW don't sell either their NOW box or NOW Stick anymore and you may have to consider something like a Roku Player or Fire Stick.