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Anonymous User
Not applicable

Now tv box not recognising remote

My now tv box turns on and brings up the main page but when I try and use the remote to select what I want nothing happens. I know it’s not the remote as I originally thought that was the problem and replaced it. The new remote worked on the now tv box for about 10 seconds then that stopped working. So I am assuming the issue is with the now tv box is there anything I can do to fix the issue other than turning the box on and off which I have done several times. 

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