Now tv box keeps skipping back

[Anonymous User]

The last few days when we are watching channel 5 on smart boxit randomly jumps back about 20 mins to parts we have already seen and have to fast forward to catch up. It happens on other channels but not as much. Brought a new smart box as we thought it could be that but happening on tge new one. Anyine k ow what it could be

[Anonymous User]

Hi

Box Serial no. YX002H153000

Device ID. 568672153000

Thanks

[Anonymous User]

Hi Karl 

NOW TV Box Serial No: YX005A360685

Device ID: 568655360685

Many Thanks 

W

[Anonymous User]

• Is there a firmware update for this yet? How do I get it added to my box?

[Anonymous User]

Serial number; YX00A6763570

Device ID; 56869A763570

[Anonymous User]

Had this problem for a while and just found this thread. 

Serial: YX00A7790092

Device ID: 56873A790092

(7.7.3 build 4135-16)

Also, our box often just displays a purple screen when requesting an on demand program. Audio is there but just plain purple video. A restart fixes this but I've restarted three times today.

Yours dissatisfied,

Will.

[Anonymous User]

Device ID: 5686D9241225

Serial no: YX009M241225

So much time wasted with this issue, thought it was a device related issue, now seeing everybody has the same problem - surely this bug should be so easy to pick up and fix, quite frustrated

[Anonymous User]

my serial is YX0043757567

DEVICE ID 568674757567

fed up of tv keep skipping back

[Anonymous User]

Serial number  YX00GW907742

Device ID            5686DG907742

[Anonymous User]

I am still experiencing this problem 

[Anonymous User]

Yes please

Serial no YX0097629237,
Device ID 568699629237
Thanks