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- Re: Now tv box keeps skipping back
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Anonymous User
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19-01-2018 22:36
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Now tv box keeps skipping back
The last few days when we are watching channel 5 on smart boxit randomly jumps back about 20 mins to parts we have already seen and have to fast forward to catch up. It happens on other channels but not as much. Brought a new smart box as we thought it could be that but happening on tge new one. Anyine k ow what it could be
181 REPLIES 181
Anonymous User
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26-02-2018 22:22
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Hi, how did you download this?
Thanks
Anonymous User
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26-02-2018 22:24
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Ah OK. Update now available from system settings. Applied and testing now!
Anonymous User
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27-02-2018 19:56
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serial no 325563002525b
Anonymous User
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27-02-2018 20:38
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My box isn't showing any updates available and I've had this problem since we bought the box. How do I get an update please? Can anyone help?
Anonymous User
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27-02-2018 20:43
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Serial number: 5686AE021681
Please help it's driving us mad!
Please help it's driving us mad!
Anonymous User
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27-02-2018 21:34
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This is beyond a joke now, its driving me nuts. I have just tried factory reset, and then adding wifi details, login details & retuned TV channels, to find nothing has changed.
Reading this forum again for any updates, to find I have 2 NowTV boxes that are so enfuriating to watch freeview TV on, and its not being updated until March.
Anonymous User
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27-02-2018 21:38
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Device ID :- 568671502980
Serial Number:- YX001Y502980
Software Version:- 7.7.3 Build 4135-16
Please can I get an early update, if anyone sees this from NowTV.
Anonymous User
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27-02-2018 23:17 - edited 27-02-2018 23:23
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I have had a replacement box for the same reason. It made no difference. They told me they didn't want the old box back but the new one has the same fault. Skipping back & ifuriating as you miss part of the program just for pausing for a few minutes.. I have had this ongoing for 2 months now & I have only been with NowTV for 3 months. Not a very good start. Think I might go back to Virgin at this rate. There is no update available on my system. Says it's already up to date but this awfully annoying problem persists. I cant pause anything otherwise I risk missing part of the programme.
Anonymous User
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28-02-2018 20:03
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Serial number 5686AE021681
Model number 4500SK-UK
Lot number 5200146487
Barcode on box 5013065008916
This is every single number I can find on the box. Is this ok?
Model number 4500SK-UK
Lot number 5200146487
Barcode on box 5013065008916
This is every single number I can find on the box. Is this ok?
