19-01-2018 22:36
03-03-2018 14:21
YX0084387632 - 5686A8387632
YX0067297651 - 568696297651
22-02-2018 11:10
some time. your a joke!
22-02-2018 11:20
@Karl-Fwrote:Hi All,
We'd like to apologise for the issues you've encountered when viewing Freeview channels on our NOW TV Smart Box. Our technical teams have identified the cause and a fix for this issue. (included in a newer firmware release)
Currently, with the way we release Firmware updates this has been scheduled for some time in March, however we may be able to get you on the new release early!
In order for us to do this please leave a comment with your NOW TV Box Serial No and Device ID to find this info please please go to Settings > System > About. We’ll try and get the firmware added shortly for you. Once it’s done we’ll let you know.
Thanks,
Karl
NOW TV Team
Device: 56866A358660
Serial number: YX00A6358660
22-02-2018 21:05 - edited 22-02-2018 21:09
that's it. i have 4 smart boxes and they are all the same now. As of this evening they got worse. the boxes are now completely unless. Totally unusable now. My boxes have all been put in the bin this evening. My bank card has been cancelled now. Unless i use now tv on my phone now tv simply does not work anymore. I do have a roku stick but i refuse to use the now tv app because of all this. i now have to go to argos tomorrow to get a free view box to pick up my freeview channels. Im in a now tv combo contract and i wont be paying anything for pulling out early thats a fact. I cant believe your not planing to sort this until march you simply do not care do you. i will never in my life use now tv or sky again. its a free view box and netflix on my roku stick from now on. now tv use are usless, you are gone forever
@Anonymous Userwrote:
@Karl-Fwrote:Hi All,
We'd like to apologise for the issues you've encountered when viewing Freeview channels on our NOW TV Smart Box. Our technical teams have identified the cause and a fix for this issue. (included in a newer firmware release)
Currently, with the way we release Firmware updates this has been scheduled for some time in March, however we may be able to get you on the new release early!
In order for us to do this please leave a comment with your NOW TV Box Serial No and Device ID to find this info please please go to Settings > System > About. We’ll try and get the firmware added shortly for you. Once it’s done we’ll let you know.
Thanks,
Karl
NOW TV Team
Device: 56866A358660Serial number: YX00A6358660
22-02-2018 18:42
Serial no YX007L569201
Device ID 5686A7569201
23-02-2018 11:21
Model 4500SK
Serial number: YX001E657933
Device ID: 5686A1657933
Please send fix ASAP as driving us nuts here.
25-02-2018 9:59
Serial number YX00C8806416
device id 56873C806416
25-02-2018 11:20
Device 568667148789
Serial no. YX007T148789
27-02-2018 10:04
Device ID: 5686C8529900
Serial number: YX008E529900
This has been driving me mad for weeks and doesnt even wait for me to touch the remote before just randomly rewinding.
01-03-2018 21:43
Serial Number: YX00CN167837
Device ID: 56865C167837
Would be great to have this skipping fixed!
Thanks