cancel
Showing results for 
Search instead for 
Did you mean: 
MaeveR
Occasional Poster

Re: Now TV image fuzzy/blurry/pixellated

Spoiler
Hi All members I have bad news on this issue after 5 attempts via live chat tonight finally sky have admitted that the problem is with the boxes and they have no solution absolutely nothing to suggest no compensation and I suppose I am just to go and buy three more devices with an appallingly short lifespan. I am disgusted with their so called customer service 
0 Thanks
Reply
Willthiswork
First Poster

Re: Now TV image fuzzy/blurry/pixellated

So you buy a pass and then every hour or so you have to stop and go through all that ? This is not the first time this has happened , compensation should be offered , very poor solution , all the equipment belongs to nowtv we are on a 3rd box and this always happens intermittently when watching live TV,  funny it  never happens with any other service , 

0 Thanks
Reply
Highland
Contributor 1

Re: Now TV image fuzzy/blurry/pixellated

I have a stick (which I haven't used much due to temperature concerns). I have largely watched NowTV through my laptop via the NowTV player. I do not have a fast connection, but it is easily capable of 720p. The picture also goes slightly fuzzy occasionally. In my case, I believe the issue lies firmly at NowTV's (or Sky's) end, either with their own servers or the NowTV software, and not with the user.

0 Thanks
Reply
Dancingmo
First Poster

Re: Now TV image fuzzy/blurry/pixellated

The change bit rate procedure worked for a while, although it still went fuzzy sometimes.  

 

Now I can’t get it to give me the bitrate change screen so can’t change it at all.  Have done the home5 rewind3& f f 2 but it just stays in the home screen going through the connections.

 

seems to be getting more & more probs with Now TV which is a shame as the concept was good

0 Thanks
Reply
Gnasher328
Occasional Poster

Re: Now TV image fuzzy/blurry/pixellated

Hi All

Don't think your boxes are to blame. Iam using a reasonably powerful Core i3 Windows 10 PC and have the same problem. Netflix is fine so fairly sure it's not my system. Think I will unsubscribe if they can't provide an acceptable service!

0 Thanks
Reply
Highlighted
RoyB
Scholar 3

Re: Now TV image fuzzy/blurry/pixellated

@Gnasher328 

 

If you are using the browser/player combination still, try typing Microsoft Store in the little window bottom left on your Desktop, and then looking for Now TV ( include the space) in the Store.

 

Install that, and it should be greatly superior to the old way.


If my posting answered your question, please click ‘Accept Answer’.
If you liked my posting, please click ‘Thanks’.
If you disagree with my posting, say so below, and I will see if I need to mend my ways 🙂
0 Thanks
Reply
Gnasher328
Occasional Poster

Re: Now TV image fuzzy/blurry/pixellated

Thanks, I found it but one look at the reviews showed I would be wasting my time.

Giving up on 'Now'!

0 Thanks
Reply
GaryL
Regular 4

Re: Now TV image fuzzy/blurry/pixellated

I’ve never had any issue with the Windows app.