14-03-2018 23:20
Solved! Go to Solution.
15-03-2018 14:52
Hi @Anonymous User
Not familiar with the Talk Talk Routers, where my ISP is BT.
I would still try powering off your router for say 20 minutes, just to see if there is any difference how the nowtv app performs (even though your other Apps on the box are working).
06-04-2018 17:32
06-04-2018 17:33
09-04-2018 21:36
13-05-2020 20:05
I am with bt and am having the same problem also no one at now tv to help
19-04-2018 13:35
23-04-2018 22:32
Curious to know if the issues regarding the smart NowTV box and TalkTalk ISP users has been resolved, I've not been able to use the NowTV app for a number of weeks. I've tried all of the suggestions on this thread with very limited success. Please help...
28-04-2018 12:30
Another TalkTalk user here unable to connect to the NOW App through my NOW TV Smart Box. Been like it for a week and a half. Pull your finger out and let's be having a solution, I suspect many users are having the same problem but think it's just them.
Ill give it it another week and cancel my subscription, I suggest others might do the same as reading this thread it looks as if we are not a priority.
29-04-2018 17:36
30-04-2018 22:06
I'm having the exact same problem and I'm a Talk Talk customer. I've been having problems on and off for a couple of months but it now seems to have completly stopped working altogether. I can get the home screen but as soon as I try and watch anything I just get spinning circles. Luckily I have 2 Now TV boxes, the standard box I have still works fine but the 'NOW TV Smart Box' is the one that no longer works. I can also watch fine using my PC. I've tryed all the usual things to get it working again but no joy so far. Please fix or I want my money back on my Smart Box.
31-08-2018 20:48
I am having exactly the same problem. Can’t watch Now at all - so frustrating. I am with Sky for Internet etc. I had decided to end my subscription due to previous problems but still had 2 weeks of my month left before it ended. Would have liked to watch a show rather than spinning coloured balls. Such bad service from the Now team...