Freeview /Live TV Menu goes missing

[Anonymous User]

Did they give you any idea how long its going to take?

[Anonymous User]

Follow the instructions above and fix it yourself.

[Anonymous User]

It has not worked!!!

[Anonymous User]

Oh. Sorry. Maybe try manually selecting different software versions?

[Anonymous User]

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@theevilreddevil wrote:

Press Home on the remote to take you to the home screen. Then do the following sequence on your remote quickly and smoothly

Home (x5) FF (x3) REW (x2)

Choose Update software and allow it to run

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Thanks, this worked for me.

[Anonymous User]

Hi yes, hard reset and reset through the menu.
I presume this is a bug in the software version and a fix may be released soon?

[Anonymous User]

Thanks theevilreddevil.
To confirm your advice on updating to new version of software worked. Best get some tests in around that 😉

Ta

[Anonymous User]

My smart box just updated to software Version: 7.5.3 Build 4056 which lost the freeview menu options. By following the hidden menu instructions above to force a software update, the box just installed software Version: 7.5.3 Build 4057 and freeview is back. Thanks for the help.

[Anonymous User]

Hi,

Woke up this morning and the option to watch live TV is missing from the home screen.  Usually there is a screen with menu on the left side and right has app buttons, amongst them top left is 'last live tv' or something.

The menu options only has 'My apps, App Store, Settings'.  All references to live TV are missing.

I tried to update TV channels which worked but did not fix.

Rebooted twice.

Noted that there was an update last night at around 8pm.

Sky and Now TV both working fine.

Other TV's in house recieving free TV no problem.

Any ideas?

[SeeMoreDigital]

Hi @Anonymous User,

Your new topic/post has been merged into this existing topic about the same subject, which might contain the answers you're looking for...

Cheers