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Anonymous User
Not applicable

Re: Losing signal for freeview a lot

Yes its wifi and i cant really use the wired set up as too far away.

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4268
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Legend 5

Re: Losing signal for freeview a lot

@Anonymous User you don't need the box hooked up to internet either via WiFi or hard wired for the Freeview to work. It may be worth trying it without it whilst you are watching a program on Freeview.
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Anonymous User
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Re: Losing signal for freeview a lot

Silly question,how do i do that ?

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4268
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Re: Losing signal for freeview a lot

If you can do without it for 30 mins switch off your router. Just to experiment.
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Geluk
Expert 2

Re: Losing signal for freeview a lot

You may have to add something like this to your coax cable so signal gets boosted where it enters NOWTV box.

Signal booster

 

Or "borrow" one from Argos, and return if it doesn't do the biz 🙂

Andy
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Re: Losing signal for freeview a lot

@Anonymous User

It could just as easily be an issue the box has with staying locked onto the transmitter it was originally tuned to when there are several transmitters in your area, in which case a booster may actually make the issue worse - you'd probably need a splitter or something similar to try and weaken the signal slightly in the hope of filtering out other transmitters (or keep manually rescanning). Have a read of the following thread to see if it sounds like your issue, and see what other people have done to cope

 

https://community.nowtv.com/t5/NOW-TV-Smart-Box/Weak-Freeview-Channels/m-p/390232#U390232

Anonymous User
Not applicable

Re: Losing signal for freeview a lot

Thank you,when i first set up the channels i had as little as 0 then as many after a good few scans over 50 so will read all that info,thank you so very much for taking the time to help me.

broccolis
Advocate

Freeview channels dissapeared

Hello We had an OLD white box and today we bought the new "smart box" as it says "WATCH UP TO 60 Channels. when we set it all up and put in the TV arial like it said to and tunned it in we only got about 10-16 channels and the rest radio stations I have lost or should I say cannot see my other freeview channels that I had before. What am I doing wrong please

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Anonymous User
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Lost HD channels

I seem to have lost all HD channels which I had previously,  any ideas why?

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4268
Legend 5
Legend 5

Re: Lost HD channels

@Anonymous User I suspect it is the weather. Though it might be down to your local transmitter. I find mine is effected by apparent usage of electrical devices in neighbours' homes and proximity of my own mobile devices.
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.