19-07-2016 11:06
I set up my box today and noticed in the Freeview section that BBC 1 and 2 are missing - the channels start with ITV. Scrolling through, I found BBC 1 HD and BBC 2 HD located after the Horror channel.
Ideally I'd like to have BBC 1 and 2 at the top of the EPG. Better still I'd like my regional BBC 1 and BBC 2 HD at the top of the EPG.
I can't see my local station or the non-HD versions listed anywhere in the channels found.
This box is replacing a BT YouView box which picked up the above missing channels.
Any ideas please?
09-08-2016 13:25
09-08-2016 13:27
09-08-2016 17:08
@dr_necessitor wrote:
An alternative solution to the problem would be for the software to offer an explicit choice of the precise transmitter that the aerial points to during the Freeview set up and retune processes.
This is why a 'manual tuning' feature is so important (which I gather the 'smart' box does not have - yet). Along with an option to disable 'auto tuning' 😉
09-08-2016 17:48
09-08-2016 18:08
@Anonymous User wrote:Is there a good history of updates and staff reading the forum and taking action?
Hi @Anonymous User,
Given the number of devices that you can access the NOW TV service on. I'd say yes
12-08-2016 19:43
12-08-2016 19:44
13-08-2016 8:44
@Anonymous User As per my earlier post in this thread on 9 Aug 11:04:
"During the smart box trial, I reported that my box did a tuning oddity, as described below (stop reading now if not interested in the details!!) but nothing was done to resolve this."
Yes it's annoying. I've had to re-tune a couple of times due to an "unexpected (auto?) re-tune of its own accord" but not as often as you seem to be needing to.
13-08-2016 9:48
13-08-2016 9:54