As if by magic!
My TV Guide, Catch Up options have disappeared from the home screen!
I have tried reset and also a factor reset but they are still not there.
There does not seem to be any support from NOW TV regarding this, is this a common fault with this service or a software and or box fault?
Please can someone assist?
See instructions earlier in this thread for remote control secret options to force a software update from Version: 7.5.3 Build 4056 to Version: 7.5.3 Build 4057.
This fixed my freeview problems.
Hi @Anonymous User,
Your new topic/post has been merged into this existing topic about the same subject, which might contain the answers you're looking for...
Cheers
Hi @Anonymous User
Running a software update seems to be fixing this for most people if you want to try that out
Start by pressing your NOW TV remote control buttons in this order:
Home x5
Fast Forward x3
Rewind x2
Then click on update software and wait for this to complete.
Cheers
Hi There
I recently got a NOWtv Smart Box, when looking through the freeview channel listing there are channels missing.
DAVE, E4+1 would be the ones we have noticed
Just to be clear on the setup.... all i have done is move the aerial cable from the back of the TV which does have these channels to the back of the NOWTV box and done a scan.
Any advice on the issue appreciated..
Hi @Anonymous User,
How close is your WiFi router to your 'smart' box? It's signals might be swamping the 'smart' boxes tuner. Another thing to look at is the coaxial lead that's feeding your smart box. Is it double shielded?
Cheers