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Djxsmith
Newbie

No sound on Amazon Prime app

I can't get any sound when I use the Amazon Prime app on my nowtv smart box.  All the other apps, including iPlayer and YouTube and Netflix work fine. I have three now TV smart boxes in the house and the other two are fine.  I cannot work out what the problem could be.  

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gavs82008
Legend 5
Legend 5

Re: No sound on Amazon Prime app

@Djxsmith 

Have you tried to delete and reinstall the app?

 

You could also try to unplug the device and router for a few minutes.

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Djxsmith
Newbie

Re: No sound on Amazon Prime app

I'll give those a try thanks