So I decided to take the plunge and treat myself to the new Now TV Smart box (couldn't find just the box so had to go with the 5 months entertainment pack. My main issue is that after say 2 hours of use, the box feels pretty warm to touch. Is this normal? I'm probably been paranoid but would appreciate some thoughts. I have switched it off to cool down now just in case 😞
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My smart box runs no warmer or cooler than my YouView box, i would say the surface temperature of the boxes is about the same.
Though both boxes due run quite hot, they both have inbuilt fans that should keep the boxes to operate within its working temperature parameters.
@Anonymous User As @Anonymous User said this was discussed at length during the trial and isn't a problem, my Freesat box gets roughly as warm as this box. If you're worried about it you can always turn it off overnight as I do. Although when you're not using it and it goes into standby it'll cool down pretty quick. If you listen in a quiet room you'll hear the fan, which adjusts it's level to keep box within safe temperature.
Even without the facility to change the fan speed, it would be useful to know both the internal temperature and fan speed. For example, if the box is running very hot and the fan speed shows as 0 then you can be fairly certain that the fan has failed and if still under warranty you could get a replacement.
Perhaps the developers could put that info on the 'about' screen?
If you can touch the casing the box is not too hot. Have a look at your boiler and water temperature (probably set at 55c-60c) A non scientific test will show the box casing feels lower than the water coming out of your hot tap.......
I decided to use some Lego that we have got hanging about to make a little stand for the NOW TV Smart Box. Just raises it up off the surface to allow airflow all around. 5 minute job, no cost!
@dr_necessitor I use an old Richard Pryor DVD case. Does the trick!
Don't mess around with lego bricks or old DVD cases, why not go the "Whole Hog" and invest in a laptop cooler.
Saying that i would imagine the size of the fan shown in the photo below would be much noisier than the smart box inbuilt fan.