04-10-2018 17:05
since last week my movies wont play as it always says oops something went wrong. I dont know whats going on how can I resolve this?
Solved! Go to Solution.
04-10-2018 17:28
Hi @Anonymous User
I am assuming you are using a nowtv box or stick and if none of the trouble shooting steps work in this linked help guide below, then maybe try switching the power off to your router for about 20 to 30 minutes to see if that makes any difference.
https://help.nowtv.com/article/troubleshooting-now-tv-box-stick
04-10-2018 17:28
Hi @Anonymous User
I am assuming you are using a nowtv box or stick and if none of the trouble shooting steps work in this linked help guide below, then maybe try switching the power off to your router for about 20 to 30 minutes to see if that makes any difference.
https://help.nowtv.com/article/troubleshooting-now-tv-box-stick
04-10-2018 17:51
Hi thank you for your helpful tips I have now resolved thos problem