cancel
Showing results for 
Search instead for 
Did you mean: 
MattLinehan
Newbie

Lost Box

Hi there - we were away when the Now Box was delivered and Royal Mail returned it to Now before we go in and get it. Does anyone know how to re-order the delivery of the box? There doesn't seem to be an easy option. Thanks! 

2 Replies
gavs82008
Legend 5
Legend 5

@MattLinehan 

Do you actually mean router? 
NOW no longer manufacture or supply any TV devices.

Call the broadband team to see if they can sort it for you.

https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home

NOW Broadband Members can call us 8am–8pm, 7 days a week.

FYI that I do not work for NOW, just a NOW customer trying to help
MattLinehan
Newbie

@gavs82008yes, sorry, I mean the router - thanks will give them a call