21-05-2020 21:25
I have a Now TV smart box and the mains tv point is plugged into the box yet it keeps losing signal on certain channels. Re-examining doesn't solve the matter and I end up having to watch another channel as it isnt a short term issue.
The fact I cant just ring up and talk to someone is also infuriating if this matter cant be remedied quickly then I am gonna have to take the only option and find another service
04-06-2020 8:11
@Anonymous User
There is atmospheric interference at the moment.
When this happens again, unplug the aerial from the NowTV box, plug it directly into the TV, and see if the channels are also missing on that.
It is also worth seeing if both SD and HD are affected, or just one of these.
Also see if you can get the live channels from the relevant apps, if the OTA signal is not available.