21-01-2018 17:12
26-01-2018 22:02
26-01-2018 23:32
thank you. guest WiFi set up. Will send it this works
27-01-2018 24:02
Seems to be working. Thank you for the advice.
02-04-2018 14:49
Hi, I've just started having the same issues ref internet dropping off. Could you give me step by step guide how to set up guest wifi please? Do I do this on the now tv app as I've gone into settings and can't see how to do it.
Many thanks
02-04-2018 14:59
@Anonymous User Welcome to the forum. You set the guest network up on your Hub and then connect the NOW TV box to the guest network instead of the normal wifi network. See here for details
02-04-2018 15:04
Hi @Anonymous User
I am not a Virgin broadband customer myself, but try this help guide below from Virgin on how to set up a guest network on their hub routers.
If you click on the picture of which version hub router you own, then a help instruction guide should pop up on screen.
You need to setup the guest network on your Virgin Router and once you have set it up, you need to go into the nowtv box menu settings under network > set up connection > wireless > then select the new guest network you have added and enter the password you provided when setting up the guest network option on your router.
27-01-2018 24:30
27-01-2018 17:22
27-01-2018 18:05
26-12-2019 10:03
New home and just swapped to virgin media 20/12/2019 , exact issue you had at the start of the thread
Unbelievable now tv or virgin still haven't sorted this
tyvm for the guest network solution, it's been driving me mad dropping connection every 15 mins