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Anonymous User
Not applicable

‎11-03-2017 10:33

I have to reconnect every time the TV goes into standby

Hi all

Ive switched over from Sky to NOW TV (although I believe they are owned by Sky) and I dont mind it.  There are a couple of things I miss about Sky - being able to record, being able to see a full TV guide (not just now and next) and also not having to reconnect to the broadband every time my TV goes into standby mode.

 

Im finding this increasingy frustrating (as are my kids) and just wondered if there was any way that this could be changed?  Ive checked the forums and Googled it, but cant seem to find anything to fix it.

 

I would be grateful if anyone can help, but I have a feeling its not fixable 😞

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1 ACCEPTED SOLUTION
Anonymous User
Not applicable

‎20-03-2017 10:20

In response to Anonymous User's comment

Just to say they sent me a new box and its now working -thanks for all of your answers 🙂

View solution in original post

12 REPLIES 12
4268
Legend 5
Legend 5

‎11-03-2017 15:35

If you are still having to after a full reset box may be faulty. I would ask on chat for them to send you a new one.
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
4268
Legend 5
Legend 5

‎20-03-2017 17:27

Glad you are sorted. Which passes are you using? You might want to get vouchers from Game or Argos so that you pay less 🙂
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
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Anonymous User
Not applicable

‎20-03-2017 18:25

In response to 4268's comment

Ive a 12 month contract with entertainment and kids.  Hardly watch anything to be honest but the kids love it 🙂 

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