24-03-2020 15:14
I’ve switched networks and can’t connect to my new one I’m using my phone as a temp control
24-03-2020 15:37 - edited 24-03-2020 15:41
Hi @Anonymous User
I am assuming you have misplaced or broken the original NowTV remote if you was using your smartphone App when using your previous ISP router ?
And since the switch of ISP and new Router the App on your smartphone doesn't work to setup & connect the nowtv device on your new wifi network ?
If so, and you still have the previous old Router available (not Virgin) maybe try this useful suggestion on the link below.
https://community.nowtv.com/t5/Roku/new-router/m-p/340814/highlight/true#M1796