11-05-2022 11:38
Hi I’ve just switched from bt to now broadband bt want their kit back how do i get a now tv box ?
Solved! Go to Solution.
11-05-2022 11:46 - edited 11-05-2022 11:47
Hi @Anonymous User
NOW don't sell any of their TV streaming products anymore.
You need to provide your own playback devices from the list on this link below.
https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now
If you don't own anything, then the most popular option would be an Amazon Fire Stick or Roku Player.
Please note to watch live over the air terrestrial channels with a TV aerial you will need something like using your inbuilt TV tuner on your television or pick up a second hand Youview box.
You won't be able to record any live NOW channels if you subscribe to NOW direct (like previously if you subscribed using BT TV with the NOW bolt on package).
Though the majority of stuff with NOW Entertainment & Cinema you can watch on Demand or Catch up.
11-05-2022 11:46 - edited 11-05-2022 11:47
Hi @Anonymous User
NOW don't sell any of their TV streaming products anymore.
You need to provide your own playback devices from the list on this link below.
https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now
If you don't own anything, then the most popular option would be an Amazon Fire Stick or Roku Player.
Please note to watch live over the air terrestrial channels with a TV aerial you will need something like using your inbuilt TV tuner on your television or pick up a second hand Youview box.
You won't be able to record any live NOW channels if you subscribe to NOW direct (like previously if you subscribed using BT TV with the NOW bolt on package).
Though the majority of stuff with NOW Entertainment & Cinema you can watch on Demand or Catch up.
11-05-2022 11:51 - edited 11-05-2022 11:53
Hi @Anonymous User
Also have a read of this NOW help article about the NOW streaming services.
11-05-2022 11:58
thank you that’s really helpful
11-05-2022 12:02
Hi @Anonymous User
If you have any further questions or need more information then fire away.
Hopefully either myself or other Community Forum Members will provide the information you are after.