This is to help YOU when you cannot activate a new Now TV BOX (eg 4k voice activated) or Stick against a current Now TV account. Basically when the Box or Stick asks you to enter the 6 digit code shown on the the screen eg 4jc567 at this Address www.NowTV.com/TV. Then every time you do whether from a phone, tablet or PC you get get WHOOPS SOMETHING WENT WRONG and your stuck with a box or stick to use as a paper weight.
I strongly suggest you don't waste anytime like I did, 6 days talking to online help and waiting for technical to contact me with every excuse under the sun, try logging in from a different PC, phone, tablet resetting the box 25 times etc etc. Then telling me to return a perfectly working box to the supplier. The problem appears to be at their end; poor software affecting a very large number of accounts. In order to get your box to activate for the first time you will have to set it up with a totally new account new payment details etc. Then once the box is working change to your original account and cancel the new one. It sounds long winded; but its the only way to avoid weeks of disappointing support. I had to loose the free passes that came with the new TV Box they did not activate but it is now working with my original account. I hope this helps someone not to waste all the time I did, in hoping that, someone ,anyone at Now TV could solve the issue for me. They could and did not.
