Hi @Anonymous User
Actually, most of the entertainment live channels are 720p HD and have been for a while. The channels aren't marked as HD because NowTV uses variable bit rate, which means depending on an individual's Internet connection. It's quite possible they may not get HD. Currently the only entertainment pass channel, which is questionable in terms of being HD is discovery.
If you're using a games console (PlayStation three, PlayStation four, Xbox one) or smart TV (LG 2013+ or Samsung 2015+) , the NowTV app will actually tell you what the current video bitrate of the video screen you are watching is. If the channel you are watching is being streamed at 720p, then you should see 4865 on the top right of the screen. If you bring up the playback/information interface. Unfortunately Roku/NowTV hardware does not show you the stream quality information, but the maximum stream quality is 720p HD on these devices as well.
EDIT
also see @schnapps's @4268s posts
I do not work for Now . I am simply a Now customer trying to help I am a
Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
