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commanda6 Champion 2
Champion 2

Freeview retune alerts

Hello everybody

 

This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening.

 

The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the article at the link below

http://www.a516digital.com/2017/11/freeview-frequency-changes-where-and.html

 

 

Please remember that the smart box does not pick up Freeview changes automatically so you have to rescan the channels yourself using the TV channel section of the settings menu on the smart box

 

 

I will try to post information about future Freeview retunes is in this topic as well . I can't promise I'll keep track of everything, though

 


I do not work for now TV. I am simply a NowTV customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.

If you find posts on the community useful or helpful can you give them Thanks By pressing the thumbs up button. If a post solves a problem you are having can you mark it as an accepted solution.
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4 Replies
commanda6 Champion 2
Champion 2

Re: Freeview retune alerts: Freeview changes for BBC Four HD and CBeebies HD

Hi all

 

Smart box, users will want to have a read the article at the link below. As always, smart box, users will need to  retune as NowTV smart boxes don't pick up Freeview changes automatically

 

http://www.a516digital.com/2018/01/freeview-changes-for-bbc-four-hd-and.html

 

This is in addition to the Freeview changes I have mentioned above that are happening in February/March depending on where you are geographically located


I do not work for now TV. I am simply a NowTV customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.

If you find posts on the community useful or helpful can you give them Thanks By pressing the thumbs up button. If a post solves a problem you are having can you mark it as an accepted solution.
commanda6 Champion 2
Champion 2

Re: Freeview retune alerts: retune dates for parts of Scot and Wal autumn 2018

Hi all

please see the link below for DTT retune dates for parts of Scotland and Wales for autumn of this year

https://www.a516digital.com/2018/07/freeview-autumn-2018-retune-dates.html

please remember the smart box does not pick up Freeview changes automatically, so you must initiate a channel rescan from the settings menu on the required date  for your area or you will find you have channels missing.

@Andy @schnapps @4268 @DarylM


I do not work for now TV. I am simply a NowTV customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.

If you find posts on the community useful or helpful can you give them Thanks By pressing the thumbs up button. If a post solves a problem you are having can you mark it as an accepted solution.
commanda6 Champion 2
Champion 2

Re: Freeview retune alerts: parts of Kent and E Sussex (yesterday)

It seems nobody got any prior warning about this one. But yesterday there was a retune for parts of Kent and East Sussex . As such, all smart box, users living in the affected areas will need to conduct a channel rescan. 

Remember, the NowTV smart box does not pick up Freeview changes automatically

https://www.a516digital.com/2018/07/freeview-retune-day-for-parts-of-kent.html


I do not work for now TV. I am simply a NowTV customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.

If you find posts on the community useful or helpful can you give them Thanks By pressing the thumbs up button. If a post solves a problem you are having can you mark it as an accepted solution.
0 Thanks
commanda6 Champion 2
Champion 2

Re: Freeview retune alerts: SW England and NE Wales MAR 2019

Hi all.

The link below contains retune dates for parts of south-east England and North East Wales. Note that these changes do not occur until March 2019

https://www.a516digital.com/2018/11/q1-2019-freeview-retune-dates-announced.html

please remember the smart box (GEN 1 ONLY) does not pick up Freeview changes automatically, so you must initiate a channel rescan from the settings menu on the required date  for your area or you will find you have channels missing.

The second-generation Smart box, otherwise known as the smart box 4K and the NowTV smart stick do not contain a Freeview tuner and cannot receive Freeview channels via an aerial. Users are however able to receive the BBC and ITV channels  throvia the Internet through the relevant apps 

@Andy @schnapps @4268 @DarylM

 


I do not work for now TV. I am simply a NowTV customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.

If you find posts on the community useful or helpful can you give them Thanks By pressing the thumbs up button. If a post solves a problem you are having can you mark it as an accepted solution.