21-10-2020 17:36
Another update to my freeview box today to version 9.3.3 build 4104
And again it’s don’t work properly freeview TV guide not loading properly and box not auto powering off,is anyone else having these problems??
21-10-2020 17:37
@@Simon-j
21-10-2020 17:37
21-10-2020 18:28
I’ve actually considered getting one of these second hand as they do seem useful but will wait till the bugs get worked out.
22-10-2020 7:44 - edited 22-10-2020 7:44
@gavs82008 Yes it’s the freeview box with Aerial connection
22-10-2020 7:58
@Anonymous User
Its a long shot, but have ytou tried putting it back to factory settings? This sometimes squashes any bugs that are on the system.
This link gives some troubleshooting, might help but might not.
https://help.nowtv.com/article/troubleshooting-now-tv-box-stick
One of its suggestions is to turn the router off for a bit then back on.
Worst case pop onto Live chat and they might be able to work something out.
https://help.nowtv.com/article/how-to-submit-a-complaint
22-10-2020 10:22
@gavs82008 @I’ve tried the factory reset now when I get as far as entering the code on website it keeps saying Something went wrong I’ve waited to the code resets in 8 minutes and it’s still the same
22-10-2020 11:58
@Anonymous User
Very strange!
Best to maybe jump onto Live chat and report the fault. Use the link on the post above yours.