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Anonymous User
Not applicable

Distorted sound on London Live channel only

Hi

Does anyone else have this issue. It affects London Live channel only and has been happening for ages now

Thanks in advance

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@Anonymous User 
The smart box was the first and only box where it had an aerial connection. 

Like I mentioned your best bet is to have a look on Amazon to see if you can find one there.

FYI that I do not work for NOW, just a NOW customer trying to help

View solution in original post

25 REPLIES 25
gavs82008
Legend 5
Legend 5

@Anonymous User 

You’ll be lucky to find a Now TV smart box because it’s a discontinued product now.

 

If you check Amazon you might find one there.

 

The apps available for the Now TV stick are listed here

https://help.nowtv.com/article/what-apps-are-available-on-now-tv-box-stick

Full list 

http://web.static.nowtv.com/images/docs/apps-on-the-now-tv-box-stick-uk-dec-20.pdf

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Oh Is it I didn’t know that....thanks

So they don’t make a product where you can access freeview now then??

gavs82008
Legend 5
Legend 5

@Anonymous User 
The smart box was the first and only box where it had an aerial connection. 

Like I mentioned your best bet is to have a look on Amazon to see if you can find one there.

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Thanks for all your advice and help 😀

ukbobboy
Legend

@gavs82008  @Anonymous User  @Anonymous User 

 

Hi Gavs

 

Chris and Tracy are talking about freeview channel 8, i.e. London Live, and the old Now TV box that has the additional terrestrial station feature attached, which as you know is no longer in production.

 

I checked London Live this morning and it was OK, since I do not have that old Now TV box I decided to leave this thread alone.

 

So unfortunately, either Now TV help has to solve this problem with the box once they're aware of it, and fix it via an update, or Chris and Tracy have to contact the TV station's help section.

 

However, Chris and Tracy will have to explain their problem with a bit more clarity.

 

 

UK Bob

gavs82008
Legend 5
Legend 5

@ukbobboy 

Ah right thanks for the info, for some reason I thought it was the local variant of BBC 😂 

 

That being said being a resident of Edinburgh in Scotland I definitely wouldn’t be able to help much! 

FYI that I do not work for NOW, just a NOW customer trying to help