28-04-2022 19:02
Hello
I've just switched on my NowTV box and I have a screen asking me pick either allow all cookies or more cookie options but the screen is stuck!. I keep pressing ok and nothing appems.I've tried using the directional arrows,nothing still. I've turned my box off and left it for a few minutes and it's still the same.
Solved! Go to Solution.
28-04-2022 19:31
Try performing a factory reset to the device to see if that solves the issue. It’ll be a bit extreme and you’ll need to log back in to your apps etc but usually it resolves random bugs.
https://help.nowtv.com/article/hard-factory-reset-now-box-stick
28-04-2022 19:31
Try performing a factory reset to the device to see if that solves the issue. It’ll be a bit extreme and you’ll need to log back in to your apps etc but usually it resolves random bugs.
https://help.nowtv.com/article/hard-factory-reset-now-box-stick
28-04-2022 19:36
Hiya
I was just thinking about doing this when all of a sudden it excepted me pressing ok,must have been a glitch 🙄. Thank you for your reply
28-04-2022 19:41
Haha brilliant, it was scared of being wiped back to scratch to make it work.
Glad it’s working again 😎