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Anonymous User
Not applicable

Cant watch sport or entertainment on tv and i have payed for it

Can't watch sport or entertainment on TV and I've paid for it 

2 REPLIES 2
Saint1976
Elite 3

@Anonymous User you'll need to give us a lot more information if the community is going to be any help.

 

Are you using an external device plugged into your TV and if so, which one?

Or, are you using an integrated app on your TV? (Make and model)

Are you getting an error message?

Is the screen blank and if so what colour is it?

Have you already contacted NowTV help?

gavs82008
Legend 5
Legend 5

@Anonymous User 

Just to follow-up from @Saint1976 

 

Have you tried to unplug your device (assuming its not a tablet or phone) for a few minutes?

Have you tried to log out and back in to the device?

 

 

FYI that I do not work for NOW, just a NOW customer trying to help