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Occasional Poster
Posts: 5
Registered: ‎15-09-2017

Cant access now tv channels?? Im on talktalk

Cant access any nowtv channels only freeview. Internet all connected. Im with talktalk and seem to be a lot of people with this problem
Does anyone know how to fix it. My tv has not worked now for 2weeks.
Legend 5
Posts: 11,778
Registered: ‎17-10-2013

Re: Cant access now tv channels?? Im on talktalk

@Essex2

 

Welcome to the forum. Have a look at the following thread to read what other people have tried and if you have no luck try replying to that thread as you may get some replies

 

https://community.nowtv.com/t5/NOW-TV-Smart-Box/Now-TV-Smart-Box-NowTV-App-after-Update/td-p/460389

 

Going into your router settings and setting the 2.4GHz wifi band to 50% power may be one possible solution.

Legend 5
Posts: 11,778
Registered: ‎17-10-2013

Re: Cant access now tv channels?? Im on talktalk

Sorry I see you've already posted in that thread, hopefully working your way through the posts something might work or someone else will reply.

Occasional Poster
Posts: 5
Registered: ‎15-09-2017

Re: Cant access now tv channels?? Im on talktalk

Tried all this still no luck. Over month now iv been paying for a service i cant watch. The box will go out the window very soon Smiley Sad
Occasional Poster
Posts: 2
Registered: ‎11-04-2018

Re: Cant access now tv channels?? Im on talktalk

Im the same. It’s been this way for about a month and it’s driving me bananas. They sent me a new box but the same thing is happening. I will try and run through these solutions on the thread above. 

Occasional Poster
Posts: 3
Registered: ‎12-04-2018

Re: Cant access now tv channels?? Im on talktalk

Hi
Just got my now tv box everything ok apart from my sky sports just keeps buffering iam on talk talk how do i change my wifi band
Many thanks
Champion 4
Posts: 5,950
Registered: ‎10-12-2014

Re: Cant access now tv channels?? Im on talktalk

Hi @Harry16

 

Read this link below, which should explain how to reduce the WiFi power to 50% on a TalkTalk router.

 

https://community.nowtv.com/t5/NOW-TV-Smart-Box/Smart-TV-Box-Now-TV-not-connecting/m-p/464156#M5726

Occasional Poster
Posts: 2
Registered: ‎11-04-2018

Re: Cant access now tv channels?? Im on talktalk

Is this working for everyone now? Mine seems to be ok?
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Occasional Poster
Posts: 5
Registered: ‎15-09-2017

Re: Cant access now tv channels?? Im on talktalk

No mine is still not working
Occasional Poster
Posts: 7
Registered: ‎19-04-2018

Re: Cant access now tv channels?? Im on talktalk

Mine is still not working. Also on talk talk, reduced power to 50% to no avail, been on now tv help live chat countless times and they just fob me off. Works fine on my old now tv box but not on my new smart box. Waste of £50 Smiley Sad sometimes (not all times) it works if I do a master reset, but I don’t want to be doing that every time I want to watch tv! I’m at a loss for what to try next Smiley Sad