05-01-2017 16:49
Solved! Go to Solution.
05-01-2017 17:02
@Anonymous User
No, unfortunately there's no way currently to prevent someone installing apps if they know how to do it.
05-01-2017 16:55
@Anonymous User
Welcome to the forum.
You can delete apps apart from the NOW TV app and some of the Sky branded ones such as Sky Store.
To remove YouTube, go to My Apps on the homescreen, highlight the app with your remote but don't open it, press * on the remote and choose remove app. Please note there's no way to prevent your child from finding the app in the App Store and installing it again I'm afraid.
If your child uses the NOW TV app you might like to enable your parental PIN to help prevent him watching content above a certain certificate level.
05-01-2017 17:00
05-01-2017 17:02
@Anonymous User
No, unfortunately there's no way currently to prevent someone installing apps if they know how to do it.
05-01-2017 17:07
Sneaky little things arn't they... kids
20-02-2017 13:45
I have the exact same problem! Really not happy regarding my daughter being able to download the app without a password or pin, when I have previously deleted it! My daughter recently found out how babies were made thanks to you tube!!!
Now TV this is NOT on!! This needs to be changed!! ASAP!!
21-02-2017 14:19
@Anonymous User wrote:
I have the exact same problem! Really not happy regarding my daughter being able to download the app without a password or pin, when I have previously deleted it! My daughter recently found out how babies were made thanks to you tube!!!
Now TV this is NOT on!! This needs to be changed!! ASAP!!
@Anonymous User
Hi Claire
Welcome to the forum
Sorry to hear about this issue adding a password or pin to our app store is something we can look into adding in the future
To help ensure this does not happen again you can set parental controls on youtube with these steps
Hope this helps
Thanks
Aaron
23-09-2018 19:10
I have put you tube on this safety mode. It seems that this only blocks ‘adult content’. And what my daughter watched was from a scientific view luckily, but that isn’t the Point-I wasn’t quite ready for her to Learn that! And I would of preferred to have spoken to her first! There is an app we use on their iPads called kids tube which is much much better and is screened before videos are published. I am horrified that my daughter can access this through your boxes, and I’m now looking at different tv viewing options.
20-02-2017 13:45
Hello,
It has come to my attention that You Tube isn't situable for my 7 year old daughter, who has recently learnt how babies are made from this app! I have deleted the app several times on our Smart Now TV box which we have in our living room. But I have found that my 7 year old just reinstalls the app!! Surely there should be a password or pin for downloading apps so my daughter can not download anything I am not happy with!!??
20-02-2017 14:56
Hi @Anonymous User,
Unfortunately there's currently no way to permanently delete (or even lock) apps located within the 'App Store'...