Can't get tv, says no signal

[Anonymous User]

I'm frying my brain trying to fix this. I hope someone can help. Was watching tv via smart box when suddenly I lost all channels. It was saying no signal. So I plugged aerial directly into tv and perfect signal. After looking for Internet answers I did a hard reset and went thru all the mind numbing imput of passwords etc only to find still same prob. I scanned for channels. 57 found. Signal is full bars. Internet works fine. Any suggestions anyone please   Thankyou in advance

[Anonymous User]

Hi. Thanks for your reply. My tv isn't a smart tv. I could view you tube via box but could not view movies or tv. After sending message to you I got fed up of trying and turned tv off at the tv and wall. About half an hour later I turned it back on to try again and got tv via box again. Really don't know what the problem is.

[Anonymous User]

Now TV keeps saying no signal unplugged router removed leads from telly still nothing can anyone help please have ordered a signal booster 

[gavs82008]

@Anonymous User 

What device are you using for NOW content?

Is it a smart box with the aerial connection?

[Anonymous User]

No it is a stick a signal booster seems to have solved the problem thank
you so much for your reply

[gavs82008]

@Anonymous User 

Glad to hear it’s been resolved 😎

[Anonymous User]

Don't pay monthly sub just currently used for catch up. Switch to HDMI1 says no signal on LG TV

[Anonymous User]

tv was working fine, then the now box stopped working for no reason

[SeeMoreDigital]

Hi and welcome to the forum @Anonymous User,

Perhaps the following 'Help Centre' article may be of use to you: How to reset your NOW TV Box

However, if the afore mentioned 'Help Centre' article does not satisfy all your requirements I suggest you contact a NOW TV representative.

You can contact a NOW TV representative via the forums 'Live Chat' facility or 'Send us a message' facility by using a Windows or Mac computer, not a mobile device, as their web browsers might not be sophisticated enough to display 'pop-up' windows (ie: windows within windows). Also, Mac or IOS device users will require JavaScript support enabled in their Safari internet browsers. Here's what you need to do: -

• Click on the following: How To Contact NOW TV link.
• To 'Send us a message', click on the light blue 'Send Message' button.
• To start a 'Live Chat', click on the dark blue 'Chat online' button.
• A new 'What can we help you with today?' pop-up window should open up.
• Click on the 'Request Chat' button.

Cheers

[Anonymous User]

Samsung TV

[Anonymous User]

Only NOW say sorry now is currently unavailable