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Anonymous User
Not applicable

Bug - Mini TV Guide

Hi

Since the latest update to the NOW TV Smart Box, there seems to be a bug with the mini TV guide.

When watching a Freeview channel (ITV in my example), if I press OK the mini TV guide displays the programme info and then jumps to BBC One.

Very annoying.
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15 Replies
Anonymous User
Not applicable

Re: Bug - Mini TV Guide

Looks like BBC wants some more viewers XD.
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Louise_and_Mark
Scholar 3

Re: Bug - Mini TV Guide

That is an interesting one, have tried to replicate your issue on my box but if performs exactly as you would expect, I hope perhaps a member of the team can help as it would appear to perhaps be an issue with your box as opposed to a bug.

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Anonymous User
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Re: Bug - Mini TV Guide

my smart box does the same

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Karl-F
Community Manager
Community Manager

Re: Bug - Mini TV Guide

Hi All, 

 

Sorry to hear about the issues you have encountered it does sound like a very strange issue. 

 

Are you able to let us know if you are still experiencing this issue? 

 

Thanks, 

Karl 

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higgic01
Scholar

Re: Bug - Mini TV Guide

I have also noticed this happening recently. It doesn't always happen but usually occurs the first time I lunch freeview into full screen. If I press the up botton the mini guide jumps straight to BBC1. The next time it functions as normal and shows the mini guide for the current channel that I'm watching. 

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Kuto7
Mentor

Re: Bug - Mini TV Guide

I confirm this is an issue that appeared with the latest software update (build 4207).

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Anonymous User
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Re: Bug - Mini TV Guide

I've got the same bug. Very annoying as often press bbc1 SD  by mistake and then have to scroll right back through the channels to get back to time HD section.

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Anonymous User
Not applicable

Re: Bug - Mini TV Guide

Hi all,

 

I have forwarded this onto our tech team to look into, once I hear back from them I will post an update.

 

Thanks

Andy

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simonhb
Scholar

Re: Bug - Mini TV Guide

+1 with a new box first switched on yesterday.

 

... thought it was a "feature" Smiley Wink

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