24-12-2017 13:23
24-12-2017 14:18 - edited 24-12-2017 14:32
Hi @Anonymous User
Looks like you are not the only person effected by this issue.
https://community.nowtv.com/t5/Cinema/Sky-store-movies-not-playing-properly/m-p/452607#M12318
24-12-2017 15:33
Bah... well at least I'm not the only one
Thanks for the links!
24-12-2017 16:02
02-01-2018 11:20
@Anonymous User wrote:
I’ve not had that issue how was able to watch few films
Thanks! I've still only tried it the once, bit frightend to try it out again... I have ammased 4x vouchers now over the holidays.
I might go on LiveChat and see if anything can be done about the voucher I've already wasted - I won't feel so cheated if I try it again with a complimentry code
Literally everything else on the box/es has been awesome.
02-01-2018 13:55
@Anonymous User Sky Store have their own live chat or telephone helpline, I'd suggest getting in touch with them direct, explaining what's happened and see if they can refund you/offer you a replacement rental.
07-01-2018 15:17
My Smart Box keeps restarting, but not on rental, when watching normal now TV.
Was just wathing Repunzel with my daughter and the box rebooted and then continued to reboot 4 times before coming back to the home screen.
I got a smart box because my white boxs started playing up and now this is no better.
For how often we actually use it, I'm thinking of just jacking it all in.
As I type this my box has rebooted 5 more times while sat at the home screen.
NOT GOOD ENOUGH WHEN YOUR PAYING FOR A SERVICE YOU CAN'T USE!