From what I've read in other topics guys it seems to be the % character that is causing problems. My password contains special characters but does not contain a % character and is working fine. Come to think of it. I had to change my password recently and my old password contained % character
One of the way of making password secure is to use a mixture of lower and upper case characters . You can also use numbers. so you don't necessarily have to use special characters to make a good password. But as I said above, it looks to be the % character that is causing issues
I do not work for Now . I am simply a Now customer trying to help I am a
Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
