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Advocate

Ballers missing episodes

On season 1 of ballers it is missing episodes 6, 7 and 8. How do I get these back to be able to watch them?

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11 Replies
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Legend 5
Legend 5

Re: Ballers missing episodes

Hi @Stefh

What playback device are you using ?

Where on my nowtv smart box it is showing 10 episodes (including 6, 7 & 8).

Once you have posted your device type, @Mary-E on the nowtv content team can investigate why these episodes are missing on your device platform.

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Legend 5
Legend 5

Re: Ballers missing episodes

Hi @Mary-E

Noticed on my nowtv App on my Android phone that there is two Ballers folders under Sky Atlantic.

One with 4 seasons and 35 episodes and the second folder which needs removing to avoid confusion is only showing season 1 with just 3 episodes.

 

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Legend 5
Legend 5

Re: Ballers missing episodes


@schnapps wrote:

Hi @Mary-E

Noticed on my nowtv App on my Android phone that there is two Ballers folders under Sky Atlantic.

One with 4 seasons and 35 episodes and the second folder which needs removing to avoid confusion is only showing season 1 with just 3 episodes.

 


@Mary-E

Also the above is showing two separate folders on your website and on my nowtv smart box. 

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NOW TV Team
NOW TV Team

Re: Ballers missing episodes

@schnapps @Stefh

 

Hi Both! I can see the duplicate folder which I have raised. 

@Stefh can you confirm your device as 6,7,8 are showing for me? Thanks!

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Advocate

Re: Ballers missing episodes

Hi. I have a smart TV and it has the app on it.
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Legend 5
Legend 5

Re: Ballers missing episodes

Hi @Mary-E

Season 1 ep6, 7 & 8 is missing on the dedicated NowTV App from the Microsoft Store.

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Newbie

Re: Ballers missing episodes

All 4 seasons of ballers has random missing episodes for me????

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Observer

Re: Ballers missing episodes

Season 4 episodes 3,5 and 7 are missing on my stick and laptop. Anyidea

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Legend 5
Legend 5

Re: Ballers missing episodes

Hi @Help22

Over the last couple of hours a lot of episodes across various TV shows have suddenly disappeared from the nowtv servers.

There is nothing you can do your end until nowtv sorts it out Smiley Sad.

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