Ballers missing episodes

[Anonymous User]

On season 1 of ballers it is missing episodes 6, 7 and 8. How do I get these back to be able to watch them?

[schnapps]

Hi @Anonymous User

What playback device are you using ?

Where on my nowtv smart box it is showing 10 episodes (including 6, 7 & 8).

Once you have posted your device type, @Anonymous User on the nowtv content team can investigate why these episodes are missing on your device platform.

[schnapps]

Hi @Anonymous User

Noticed on my nowtv App on my Android phone that there is two Ballers folders under Sky Atlantic.

One with 4 seasons and 35 episodes and the second folder which needs removing to avoid confusion is only showing season 1 with just 3 episodes.

[schnapps]

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@schnapps wrote:

Hi @Anonymous User

Noticed on my nowtv App on my Android phone that there is two Ballers folders under Sky Atlantic.

One with 4 seasons and 35 episodes and the second folder which needs removing to avoid confusion is only showing season 1 with just 3 episodes.

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@Anonymous User

Also the above is showing two separate folders on your website and on my nowtv smart box. 

[Anonymous User]

@schnapps @Anonymous User

Hi Both! I can see the duplicate folder which I have raised. 

@Anonymous User can you confirm your device as 6,7,8 are showing for me? Thanks!

[Anonymous User]

Hi. I have a smart TV and it has the app on it.

[schnapps]

Hi @Anonymous User

Season 1 ep6, 7 & 8 is missing on the dedicated NowTV App from the Microsoft Store.

[Anonymous User]

All 4 seasons of ballers has random missing episodes for me????

[Anonymous User]

Season 4 episodes 3,5 and 7 are missing on my stick and laptop. Anyidea

[schnapps]

Hi @Anonymous User

Over the last couple of hours a lot of episodes across various TV shows have suddenly disappeared from the nowtv servers.

There is nothing you can do your end until nowtv sorts it out .

[Anonymous User]

cheers... i think 

[schnapps]

Hi @Anonymous User

Nowtv had a similar meltdown with their servers where there was a lot of random episodes that suddenly disappeared across numerous TV shows about a year ago and strangely enough that also happend on a Friday if my memory serves me right.

Not saying this is the same technical problem, but it took them all weekend to add most of the  episodes back onto their library, where some episodes on certain tv shows wasn't fixed until the early part of the following week