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Anonymous User
Not applicable

Activation without using passes

dear nowtvers

i have an existing NOWTV account and old box. I just bought a new box which includes a series of passes. 
as part of the setup I am asked to enter a code on my smartphone or computer on doing so I get to a ‘redeem passes’ screen. 
I do not want to redeem passes now and I am concerned that it will start them straight away. I intend to use the other features of the box and redeem later. 
how do I activate without redeeming the passes immediately. 
Thanks in advance 

12 REPLIES 12
Anonymous User
Not applicable

I just set up a new stick that came with Movie, Entertainment and Sport passes. I only had to activate one of them to get through the registration process. The others are now stacked on my Passes & Vouchers page ready to be activated later.

RoyB
Legend

@Anonymous User 

 

And you didn’t already have Passes for those other two services already active and with more than a month to go on them?

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Anonymous User
Not applicable

No.  I did not have any active passes prior to purchasing the new stick.