14-03-2017 18:19
14-03-2017 21:13 - edited 14-03-2017 21:14
Hey there @Anonymous User 🙂
I suggest you either contact live chat or the broadband phone number. Since you are a combo customer , you will see the number.
First,click here.
Click on "contact us" at the bottom.
You will then see options for live chat or to make a phone call.
15-03-2017 16:35
21-03-2017 21:46
22-03-2017 10:49
@Anonymous User wrote:
9 days now and still unable to play online games but if I connect xbox to my mobile hotspot using 4g works fine just doesn't work with now tv both WiFi and cable.
Hi @Anonymous User Whats exactly happening when you try to connect your Xbox to the NOW TV Hub? How far does it get? Is the Xbox the only devcie this is happening with yeah?
22-03-2017 14:26
@Anonymous User Also, is it XBOX Live itself or is it certain/every game? Like, can you connect Rocket League, COD, BF1 servers?
@ AldsoTony-D wrote:
@Anonymous User wrote:
9 days now and still unable to play online games but if I connect xbox to my mobile hotspot using 4g works fine just doesn't work with now tv both WiFi and cable.Hi @Anonymous User Whats exactly happening when you try to connect your Xbox to the NOW TV Hub? How far does it get? Is the Xbox the only devcie this is happening with yeah?
23-03-2017 22:24
31-03-2017 13:15
02-04-2017 12:41
Hi, what service did you have with BT, was it Fibre? And did you move to Now TV Fibre and have you still got the problem?
12-05-2017 6:46