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Anonymous User
Not applicable

Switching

I've just put my order in with Now TV for the combo package. We've already left BT so currently have no phone/internet but we are still with Sky for TV. Do Now TV put the cancellations in place like other companies do or do I have to tell Sky myself?
3 REPLIES 3
4268
Legend 5
Legend 5

@Anonymous User you will need to cancel the Sky tv yourself. This is because you have it as a stand alone service not related to your broadband. Remember that you will still be able to get freesat via the box assuming that you keep the dish. Can I just check you do have a regular Freeview aerial either external or internal in addition to your Sky dish. You will need that for the Freeview on the smart box. The Sky leads will not work.

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Anonymous User
Not applicable

Thank you! I know there's an aerial cable that was there when we moved in before getting be sky dish, if this is what you mean?
4268
Legend 5
Legend 5

Hi @Anonymous User  yes that's what I mean.  A few folk have been caught out (after the box was launched) thinking the sky cable would work.

Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.