16-10-2017 14:04
16-10-2017 14:06
@Anonymous User
Welcome to the forum. NOW TV ask you to leave card details on your account for your account to remain active, so if you intend to come back at a later date or you have a NOW TV box that you will continue using I'd recommend leaving your card details on. You can always enable your payment PIN in your account http://account.nowtv.com/payment-pin if you want to make sure nobody in the household purchases passes by mistake.
However if you are sure you want your card details removed, you can ask live chat to do this for you.
To get to live chat, go to the following help page and choose the live chat option.
http://https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv
PS if you are a Combo customer (get broadband and calls from NOW TV) then give them a ring instead to discuss cancelling the service.
18-10-2017 2:49
18-10-2017 6:52
20-10-2017 1:58
20-10-2017 7:15
20-10-2017 22:34
20-10-2017 23:04