27-02-2017 17:02
I purchased a Now subscription in December 2016. I can receive the entertainment package (paid for) on my mainTV via the HDMI cable.
However, when I try and connect my android or Microsoft 10 laptop to Now Tv it will not give me access to the entertainment pass that I have pad for. After various conversations with the NOW tv agents have proved fruitless. These include signing in with my Outlook account (WHY!). Now TV will only accept my usual sign in details. NOW tv have been totally useless at sorting this problem. Can I have a sane answer to how I receive the entertainment package on my laptop?
01-03-2017 22:12
@TonyD3 wrote:Hi @Anonymous User. Are you a Combo Customer, as in Broadband and TV from NOW TV yeah?
Yes.... I have the combo package including: phone, calls, broadband and the entertainment pack. Incidentally, I tried on my Android tablet .... still no joy.
07-03-2017 9:48
I mentioned way back on post 12 that I had a combo pack. Being a newbe I had no idea that there was a seperate section for my kind of post.
Having said that, my problem has now been solved. Again, thanks for all your help.
01-03-2017 9:12
Tony,,,,,
Yes, I have a combo pack which includes phone, broadband, calls and entertainment pack.
01-03-2017 9:20
@Anonymous User wrote:Yes, I have a combo pack which includes phone, broadband, calls and entertainment pack.
In that case. Perhaps this entire topic would be better placed within the forums dedicated NOW TV Combo sub-section...