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Anonymous User
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Re: Cancel account

Hi Now TV, 

 

My tv and broadband was activated on 11th August, the broadband is way too slow, it means the tv essential doesn't work at certain times of the day, i can can't use the internet. I want to cancel the package and close the account so i can go with a providor who can give me quicker internet, can you help me do this? the online guidance is on cancelled the tv package, but not the broadband. 

 

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Anonymous User
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@Anonymous User

 

 

Hi zoe, sorry to hear your having problems we will now email you the next step to take.