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First Poster
Posts: 1
Registered: ‎31-08-2017

Poor services

[ Edited ]

Up to Saturday was fine since then I am constantly getting slow internet, tv keeps freezing pixelating, caching and saying no signal. We are restarting router and NowTV boxes daily. Think it must have taken more than half hour to get this wrtten!! A telephone number would be so helpful!!!!

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Legend 5
Posts: 10,718
Registered: ‎17-10-2013

Re: Poor services

@Tony_H

 

Welcome to the forum. There is a telephone number available for broadband customers, I'd recommend you give them a call and they can take you through a few troubleshooting steps and check your line and hub to see what's happening.

 

You can find the telephone number for the Combo Team by going to your My Account > My Package page

https://account.nowtv.com/my-package

(Look in the moving home section)