22-11-2017 15:43
Solved! Go to Solution.
22-11-2017 16:04
22-11-2017 15:51
@Anonymous User wrote:
Can anyone tell me if NOW broadband is down in DE6 area. I have followed all the steps and still no luck. It has gone off at some time this morning.
Thanks
Good evening Tril, we haven't had any reports of outages today in that area. Are you home right now?
22-11-2017 15:54
22-11-2017 15:56
@Anonymous User wrote:
Yes we are homw
Cool ok, Please check out this link https://help.nowtv.com/article/having-trouble-with-your-broadband if you havent already just to check the service status in your area. You'll be ask to sign in firstly. Let us know how you get on.
22-11-2017 16:07
@Anonymous User wrote:
Done all that. Thanks ever so much it's sorted
You're welcome Tril
22-11-2017 16:12
22-11-2017 16:19
@Anonymous User wrote:
I paid 27th October and next payment not due til 27th November so don't know how that works. Have had a new card.
Are you asking how to update your card details Tril?