01-02-2017 13:18
01-02-2017 15:31
Hi @Anonymous User
Thanks for contacting us and welcome to the forum. This is strange however it sounds like the wireless connections on your HUB are the problem. Their is a few things that can be done to help improve this one of these is changing the wireless channels. If you try the following
Open a internet browser. On a laptop would be best. And type into the URL 192.168.0.1 which will take you to the Router status page.
Thanks
Eddie
02-02-2017 16:57
That reply still doesn't deter from the fact that the wifi antenna in the router are crappy and not good
02-02-2017 17:10
Hi @Anonymous User
@Anonymous User wrote:
That reply still doesn't deter from the fact that the wifi antenna in the router are crappy and not good
The antenna is as good as most HUBS/Routers as with anything wireless it can come down to a lot of factors if you receive poor signal i.e Position of the HUB and obstacles in your home. and a number of other things. If you are having issues and the steps provided above does not help then contact the combo team who can investigate the issue further.
Thanks
Eddie
02-02-2017 17:14
Really?
As good as an ASUS RTN-* Model Router or a Netgear NightHawk Router?
I think not.
02-02-2017 17:21
@Anonymous User
I did say most not all. If your having issues or your not happy with the services then contact the combo team and we can discuss this further with you.
Thanks
Eddie
02-02-2017 17:29
No issues as such.
Just know through my own testing that the wifi strength is poor - plugging in another router in AP mode increases the wirelesss strength instantly.
And yes I've also used various wifi channel analyzers/diag tools on various phones, laptops, tablets which also confirm the poor signal strength of the built-in antenna.
17-08-2017 20:33
We have just installed Now TV router and TV box into our 2 bedroom flat. The signal does note reach two of the rooms. What can be done to boost the signal?
this is a small flat with almost line of sight and we still cannot get the signal
17-08-2017 20:44
@Anonymous User
Hi Welcome to the fourm, as above try these steps to improve the signal
Open a internet browser. On a laptop would be best. And type into the URL 192.168.0.1 which will take you to the Router status page.
17-08-2017 20:57
I cannot get to this status page via an iPad?